Interior with Digiterm Comfort-3 Scale Chair

SUPPORT & SERVICES

At Digiterm, we are committed to being your trusted partner in integrating advanced medical seating solutions into your healthcare facility. Our goal is to enhance patient comfort, improve safety, and optimize functionality, ensuring seamless adaptability to your specific medical environment.

Beyond supplying high-quality medical chairs, we offer comprehensive support to healthcare providers, administrators, and procurement teams, guiding them through every stage – from selection and customization to installation and ongoing maintenance.

Additionally, we collaborate with architectural and interior designers to create state-of-the-art healthcare spaces. Whether you require expert input on ergonomic seating arrangements or tailored solutions that align with your facility’s aesthetic and functional requirements, our team is ready to assist.

Our Innovative Seating Solutions contribute to a more welcoming and efficient healthcare environment, while our patient-centered services ensure an exceptional experience for both patients and caregivers.

Partner with Digiterm to transform healthcare spaces with comfort, innovation, and reliability.

CHOOSING THE RIGHT MEDICAL CHAIR

Digiterm’s Compliance-Focused Buyer’s Guide

Selecting the perfect medical chair involves more than just comfort – regulatory compliance is crucial. That’s why Digiterm has created a Buyer’s Guide to help healthcare providers make informed, compliant decisions.

Key Considerations from Our Buyer’s Guide:

  1. Patient Comfort & Ergonomics
    Digiterm chairs are designed for long-term comfort, supporting patients during extended treatments like dialysis, chemotherapy, blood donation or TMS therapy.
  2. Regulatory Compliance
    Compliance with global medical standards is essential. Our chairs meet the highest regulations, including:
    o MDR (Medical Device o Regulation) for EU safety standards.
    o ISO 13485 for medical device quality management.
    o FDA approval for U.S. customers.
    o Reseller Compliance, ensuring global distribution meets local legal requirements.
  3. Durability & Hygiene
    Built to last, Digiterm chairs feature easy-to-clean materials, ensuring hygiene and infection control.
  4. Customization & Technology
    Customizable options provide flexibility to meet various treatment needs.
  5. Cost & Value
    Investing in high-quality, compliant chairs reduces long-term maintenance costs and enhances patient care.

Make a confident, compliant decision with our Buyer’s Guide, designed to simplify your selection process and ensure your chairs meet the highest industry standards.

Digiterm Become a Distributor handshake

BECOME A DISTRIBUTOR

Digiterm is a globally recognized manufacturer of high-quality medical therapy chairs, with a strong legacy spanning over 30 years. Our commitment to innovation, reliability, and excellence has made us a trusted partner for healthcare providers worldwide.

We are always looking to expand our network of distributors who share our dedication to quality and customer satisfaction. If your organization is seeking to enhance its portfolio with premium medical therapy chairs, we would love to explore a partnership with you.

Why Partner with Digiterm?

  • Uncompromising Quality & Versatile Product Range – Our chairs are designed with cutting-edge technology to ensure comfort, durability, and optimal patient care.
  • Established & Respected Brand – With decades of experience, we have built a solid reputation in the industry.
  • Fast & Reliable Delivery – We prioritize efficiency, ensuring short lead times to meet market demands.
  • Competitive & Flexible Pricing – Our pricing structure is designed to offer value while remaining adaptable to market conditions.
  • Comprehensive Sales & Marketing Support – We provide our partners with strong marketing materials and sales guidance to maximize success.
  • Agile Product Development – We continuously innovate and customize solutions to meet specific market needs.
  • Dedicated Technical Support & Spare Parts Availability – Our responsive team ensures minimal downtime and seamless operation.

Join us in delivering excellence in medical therapy solutions. Get in touch today to learn more about becoming a Digiterm distributor!

TOTAL COST OF OWNERSHIP

A Smarter Approach to Medical Equipment Investment

When purchasing medical equipment, the initial price is just one part of the total investment. A more accurate evaluation considers the Total Cost of Ownership (TCO)—the full range of expenses associated with a product over its entire lifecycle. Understanding TCO allows healthcare providers to make informed financial decisions, reduce unexpected costs, and maximize long-term value.

TCO goes beyond the purchase price and includes costs related to installation, daily operation, maintenance, repairs, training, compliance, and even disposal. A lower upfront cost may seem attractive, but if an item requires frequent servicing, expensive spare parts, or has a short lifespan, it may result in higher overall expenses compared to a more durable, reliable alternative.

Key Factors Influencing TCO:

Purchase & Installation – The initial cost of acquiring the equipment, including shipping, site preparation, and integration into existing systems. Proper installation ensures seamless operation from day one.

Maintenance & Repairs – Regular servicing is essential for keeping equipment in optimal condition. Unexpected breakdowns can be costly and disrupt operations. Choosing reliable, low-maintenance equipment can significantly reduce these costs.

Refurbishment & Upgrades – Digiterm’s medical treatment chairs can be easily refurbished or upgraded to extend their lifetime, improving efficiency without the need for a complete replacement. Considering upgradability can result in long-term savings.

Training & Support – Proper user training reduces operational errors and extends equipment longevity. Ongoing support, whether from the manufacturer or from a local representative, ensures smooth functionality and minimizes downtime.

Safety & Compliance – Medical equipment must meet strict regulatory and safety standards. Hidden costs can arise from compliance updates, safety modifications, or penalties for non-compliance.

End-of-Life Costs – When equipment reaches the end of its service life, disposal, resale brand value, or trade-in opportunities should be considered. Environmentally friendly decommissioning or buyback programs can help reduce costs.

Why TCO Matters

Making decisions based on Total Cost of Ownership rather than just the purchase price leads to smarter investments. TCO analysis helps in:

  • Avoiding hidden costs that may emerge later.

  • Maximizing return on investment by choosing durable, high-quality equipment.

  • Enhancing operational efficiency with fewer disruptions and better resource planning.

  • Ensuring patient safety and regulatory compliance without unexpected financial burdens.

By evaluating all aspects of ownership, healthcare facilities can achieve long-term financial sustainability, improved efficiency, and higher quality patient care.

OUR SERVICES

At Digiterm, we offer a comprehensive range of services designed to provide seamless support from selection to long-term use. Whether you need personalized solutions, expert guidance, or reliable after-sales service, we ensure that every step is optimized for efficiency and quality.

Customizable Features & Solutions – We understand that every facility has unique needs, which is why we offer a wide range of customizable options to create the perfect fit for your requirements.

Expert Guidance – Our technical support team is ready to assist you in selecting the most suitable solution, ensuring you get the best performance and value.

3D Design Visualization – Bring your ideas to life with our detailed 3D design service, allowing you to visualize and plan before implementation.

Seamless Integration – We provide technical assistance to help you with planning and system integration, making sure our products work effortlessly within your existing setup.

Global Delivery – No matter where you are, our worldwide door-to-door shipping service ensures timely and secure delivery.

Smart Packaging – Our EcoDesign concept and optimized packaging solutions are designed to minimize waste and maximize protection during transport.

Long-Term Support – Enjoy peace of mind with our after-sales service, including a 10-year supply of compatible spare parts.

Technical Training – We offer hands-on training for your technicians to ensure proper maintenance and operation of our products.

Cost-Effective Refurbishment – Extend the lifespan of your existing chairs with our economical refurbishment services, helping you maintain quality while reducing costs.

Our commitment is to provide you with exceptional service and long-term reliability.

Let us know how we can assist you!

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Download User Manuals

According to the Medical Device Regulation of the EU, medical device manufacturers must provide the possibility to access online the User Manuals of devices manufactured after 26th of May, 2021.

Please type in the serial number of your chair to find the available language versions of the User Manual of your chair.




If you cannot find the User Manual, please, send your request including the serial number of your chair to quality@digiterm.hu.

DO YOU HAVE QUESTIONS ABOUT OUR PRODUCTS?

We work as a united team around the world and give our clients the highest quality products and solutions possible. Our sales team will be happy to help you!